Privacy Policy 

At icoms we are committed to our obligation to protect the privacy rights of all our website visitors.
This  Privacy policy addresses our practices which are related to data collection & usage of your personal information. 

When you use www.icoms.com you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, what we do with it, and how we disclose, transfer and store it. This is important; we hope you will take time to read it carefully. 

Helpful Definitions 
1.  References to the “Terms” and/or "Agreement", mean these Terms & Conditions as set forth herein. 
2.  References to “us”, “we”, and/or “our” mean Eye International Integrated Services SPC, (icoms) .
3.  References to “you”, “customers” and/or “users” mean the User of the Website. 
4.  References to the “Site” mean the Websites bearing the URL icoms.com 

Acceptance 
By visiting  www.icoms.com you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Each time you use the Site, you should check the date of this Privacy Policy and review any changes that have been made since your last visit to the Site.

Information we collect
Your privacy is important to us; we only collect information that is necessary to provide you our services, enhance your user experience, and to protect your account. We may collect the following information: 

1.   Information, you provide by filling in forms on our Site, including, but not limited to, name, address, phone number, email address, gender, date and/or year of birth, country, language, profile picture, and user preferences; 
2.  Any information you provide, or we may collect from you when you report a problem; 
3. Record of correspondence when you contact us by, including but not limited to, emails, phone call, or social media; 
4. We may collect details about your computer, including but not limited to your IP address, operating system and browser type, as well as information about your general internet usage. 

How we use information we collect
We respect your privacy. Any personal information that we collect about you will be used and shared by us to:  
1.   Provide you the services requested by you;
2.  Customize users’ experience, measure interest in our services, and inform users about services and updates;
3.  Communicate marketing and promotional offers to you;
4. Update our records and maintain any online account you may have with us;
5. For advertising for promotions and surveys. We take your approval before using your personal information for any promotion or survey.


Disclosing your Personal Information
Information about our customers is an important part of our business. We share your Information only as described below: 

1. All information contained in www.icoms.com is treated as strictly confidential and the user will not disclose or share such confidential information to/ with any external organization; 

2. The users’ privacy is very important to us. We do not and shall not at any point in time, either sell or rent users’ personal information to third parties without users’ explicit consent; 

3. We may be required to disclose users’ personal information to Governmental or law enforcing agencies or our regulators; but we will only do so under proper authority. 

4. The Company also reserves the right to make use of the personal information in any investigation or judicial process relating to fraud on account of such transactions, during the period the Company retains such information; 

5. We may also disclose personal information to enforce our policies, respond to claims that a posting or any other content violates others rights, to protect the rights, property or safety of the Company and/or its users; 

6. We may also share personal information with Corporate affiliates who help detect or prevent potentially illegal acts. We may share information with service providers who help with our business operations (Our corporate affiliates will market only to users who ask them to). You understand that it is important that such businesses have access to the relevant Information to perform their functions. We will ensure that these businesses do not use your Information for other purposes;    

In the event that we or substantially all of our assets are acquired, customer information will be one of the transferred assets. We will inform you of such an acquisition and you will have the opportunity either to continue to use our services or terminate them. 

Storage and Processing of Information
Information that we collect may be transferred, accessed, and stored globally as necessary in accordance with this Privacy Policy. We might use, transfer, access, and store information on servers that may be outside Oman or outside the country of your residence. It may also be processed by staff operating outside Oman or outside your country of residence who work for us, for our trusted business partners, or for our service providers in accordance with this privacy policy. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment and the provision of support services. They will be bound by a non-disclosure agreement. 

Security of Information 
We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions and necessary measures to protect your personal information. Our electronic information systems are password protected to prevent unauthorized access. 

Children and Privacy 
The Site is a general audience website and is not directed to children under the age of 13. We will never knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. If you are under the age of 13, please do not provide us with personally identifiable information of any kind whatsoever. If we become aware that a user is under the age of 13 and has submitted personal Information without verifiable parental consent, we will remove his or her personally identifiable information from our files and block access to our services. We understand that children may not fully understand all of the provisions of this Privacy Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the websites they visit. www.icoms.com does not sell products to persons under the age of 18. If you are under the age of 18, you are required to seek the consent of your parent or guardian to purchase products from the Site. 

Links to Third-Party Websites 
Our website may provide links to other web sites. However, we are not responsible for the following: 
1. Accuracy of the contents of these other sites 
2. Their mechanisms for information collection and usage 
3. If you connect to any other site through our website, you need to read its Security & Privacy Policy to determine its practices related to information collection and usage. 

Revisions to Our Privacy Policy 
Our Privacy Policy may be revised. Thus, we reserve the right to its revision, and we strongly suggest that you visit and review our Privacy Policy periodically to make sure you understand how information you provide will be used. However, you can be confident that any change will be in accordance with the general Privacy Act and the National Privacy Principles 

LIMITATION OF LIABILITY 
IN NO EVENT WILL THE COMPANY OR ITS PARENT, AFFILIATES,SUBSIDIARIES LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF THE COMPANY OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

Security of Transactions 
We have implemented global accepted standards of technology and operational security. Please be assured that this site has security measures in place to protect the information you provide us. We use encryption methods to protect all information, which is deemed to be sensitive, or any other data that should remain secure to meet the legal requirements. 

Security & Privacy Policy Changes 
We reserve the right to change this Privacy Policy at any time. The amended version of the Security & Privacy Policy will be always published on this website at its most updated version. 

Privacy Intrusion 
Should you feel your privacy is being compromised while accessing our site, we recommend you: close all tabs and windows you are browsing our website, and inform us immediately. 

Feedback 
It is a pleasure to hear from our valued customers. In case you would like to get in touch with us to seek any clarification or provide feedback, please feel free to contact our team via email: support@icoms.com